Support centre
The right information,
without interrupting your work.
Find concise, verified answers about setup, data practices and product status.
Starting point
Project creation, sequence import and first analysis steps.
Setup & platforms
Current status of Windows-first delivery and macOS and Linux plans.
Product usage
Guided view, full controls, module assistance and output flow.
Licensing & access
Clear information about pilot, academic and institutional access.
Data & security
Local-first operation, data responsibility and planned institutional controls.
Contact
Contact us for technical questions, pilot participation or institutional discussions.
Data practices
Clear boundaries,
reliable work.
BioForge is designed as a desktop workspace that keeps data under the researcher's control. Capabilities not yet available are never presented as if they exist.
- Local operationProject files are designed to remain on the user's device.
- Transparent product statusAvailable, pilot and planned capabilities are clearly separated.
- Institutional readinessManagement and audit requirements are evaluated together with institutions.
HUMAN SUPPORT
If your question is not in the documentation,
write to us directly.
Send your message directly to our team for technical questions, pilot access and institutional discussions.